Thank you for visiting our website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers etc. when voluntarily submitted by our visitors. The information you provide is used to fulfill specific requests. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.
Cookie/Tracking Technology
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Collection of Phone Numbers
When you provide your phone number to us, it may be collected in various contexts, such as:
- When you sign up for our services;
- When you opt-in to receive SMS notifications or alerts;
- When you contact us for appointments or other inquiries.
Use of Phone Numbers
Your phone number may be used for the following purposes:
- To send you appointment-related messages and notifications;
- To provide client support and respond to your inquiries;
- To deliver SMS alerts and updates you have opted in to receive.
Consent for SMS Communications
By providing your phone number and opting in to receive SMS communications, you consent to receive SMS messages from us for the purposes stated above. You can opt out of receiving SMS communications at any time by following the unsubscribe instructions provided in the SMS message or by contacting our support team. SMS consent is never shared with any third parties for any reason.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud that has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt-out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: info@vip-vet.com
By phone: (615) 510-6060
We reserve the right to make changes to this policy. Any changes to this policy will be posted.